Calls management

With our call management feature, you can effectively track and manage all your call activities within the 3sigma app. Here’s how to make the most of it:

1. Access Call Logs 📋

Easily view your call logs in the 3sigma app, which include names and phone numbers updated from your phonebook or CRM data. This feature ensures you have a comprehensive history of all your interactions at your fingertips.

2. Manage Call History 🔄

From your call logs, you can:

• Contact leads directly via WhatsApp or make calls again with a single tap.

• Add leads from call logs later if you need to follow up or create new opportunities.

3. Telecaller Reports 📊

Gain insights into your telecalling efforts with detailed reports that cover:

• Total calls made

• Calls answered

• Call talk times

These metrics help you evaluate the effectiveness of your team and individual performance.

4. Automatic Call Activities 🛠️

All call activities are automatically logged in the system, reducing the need for manual entries. This functionality minimizes errors and ensures that no important interactions are missed, allowing you to focus on building relationships rather than managing data.

5. Privacy of Call Logs 🔒

Your call logs are private and visible only to you, ensuring easy management of your lead interactions. The only entries logged automatically are call activities, keeping your data clean and organized.

6. Auto-Dialer for Improved Productivity 🚀

Our Auto-Dialer feature allows you to make calls back-to-back without delays. Key benefits include:

• Increased Efficiency: Call multiple leads seamlessly without manual dialing.

• Contextual Calls: Access lead information during calls for more personalized conversations.

• Streamlined Workflow: Spend less time switching between tasks, allowing you to focus on what matters most—closing deals.

Important Notes

• Permissions Required: To use the call log feature, ensure that you grant the app the necessary permissions to read call logs. Without this permission, the feature will not function properly.

• Sync Time: Please be patient as it may take some time to sync call logs. We're continuously working to improve synchronization speed.

• Privacy: All call logs are private and only visible to you, ensuring easy management and confidentiality. Only call entries are automatically logged, minimizing errors and missed entries.

• Duplicate Leads: Be aware that duplicate leads will have call entries created in them, maintaining a clear record of interactions.