Campaigns

The Campaign feature in 3sigma CRM is an official WhatsApp Business API integration, designed to streamline your marketing efforts by allowing you to send targeted campaigns to your leads using your own WhatsApp number. This feature enables you to connect effectively with your audience while maintaining a professional touch.

What is the WhatsApp Business API Campaign? 🤔

The WhatsApp Business API Campaign allows businesses to send bulk messages to their leads and customers via WhatsApp. By using this feature, you can enhance your communication strategy, ensuring timely and relevant updates reach your audience directly on a platform they use daily.

How Can You Use It? 🛠️

• Broadcast Messages: Send messages to multiple leads at once, saving time and improving efficiency.

• Automated Drip Messages: Set up sequences of messages that can be sent automatically over time, nurturing leads effectively.

• Manage Shared Inbox: Handle incoming messages and inquiries from leads in one centralized location.

• Create and Manage Templates: Design message templates for consistency in communication and quicker campaign creation.

Benefits of Using the Campaign Feature 🌟

• Send Campaigns Using Your Number: Messages are sent from your official WhatsApp number, increasing trust and recognition among your leads.

• Track Campaign Performance: Monitor the number of messages sent, delivered, and pending, allowing you to assess the effectiveness of your outreach.

• No Phone Number Ban Concerns: Utilize WhatsApp for outreach without fear of restrictions on your number.

• User-Friendly: Intuitive interface to set up campaigns, making it easy for anyone to use, regardless of technical skills.

• Daily Limits: Easily check your daily messaging limits to ensure compliance with WhatsApp’s policies.

Frequently Asked Questions ❓

1. What is the WhatsApp Business API?

   • The WhatsApp Business API is designed for medium and large businesses to communicate with their customers at scale through WhatsApp. It allows businesses to send messages, notifications, and updates directly to users.

2. How can I use this feature in 3sigma CRM?

   • You can create and manage campaigns either from the lead screen or the campaigns menu. This allows you to select your audience, design messages, and track performance seamlessly.

3. What types of messages can I send?

   • You can send promotional messages, updates, reminders, and any relevant information tailored to your leads.

4. Are there any costs associated with using this feature?

   • Yes, using the WhatsApp Business API may incur costs based on the number of messages sent and the nature of the messages. Check with your account representative for detailed pricing.

5. How do I ensure my messages reach my audience?

   • By using your official WhatsApp number and adhering to best practices for message frequency and content, you can ensure your campaigns are well-received.

Tracking Your Campaign Status 📊

• After launching your campaign, you can track:

  • Sent Messages: See how many messages were sent successfully. ✉️

  • Pending Messages: Monitor any messages that are still pending delivery. ⏳

  • Status Updates: Check the overall performance status of your campaign. 📈

Daily Limit Check ✅

• Remember to check your Daily Limit on the top right corner of the campaign screen to ensure you stay within your messaging quota and can plan your campaigns effectively. 📋

With the WhatsApp Business API Campaign feature in 3sigma CRM, you can efficiently reach your leads and manage your marketing efforts professionally. Start leveraging the power of WhatsApp campaigns today! 🎉